Shipping & Return Policy

Obligation

Once a collector takes possession of our products, we want to clarify that we cannot be held liable for any damage that may occur thereafter. This means we are not responsible for refunding, exchanging, replacing, or providing compensation for products that have been mishandled by customers.

We do not assume responsibility for failed delivery, mishandling or damages caused by the shipping service. Rest assured that our partner meticulously inspects each product multiple times before they pass the quality control checks for shipment. Only pristine reproductions are carefully packaged to ensure your complete satisfaction upon receipt.

We kindly request that you thoroughly and attentively read the product descriptions before making a purchase. It is essential to understand that we cannot be responsible for compensating customers who do not review the information provided in the product description prior to their purchase.

 

Refunds and Returns

Please note that all original purchases are considered final. Additionally, we will personally cover the generous shipping costs to ensure the product arrives safely at your address through a reliable courier service.

We regret that we are unable to accommodate returns. However, please rest assured that if any issue arises due to our error or damage in the product, we are committed to promptly resolving it and providing you with a replacement.

 

Shipping

Be default, orders within India are sent via courier. Orders shipped outside India are always shipped via Express Courier.

Kesari Tours is not responsible for undelivered packages based on incorrect shipping address given by the customer. Please ensure that you provide the complete and correct mailing addresses at the checkout.

 

Duties and Taxes

Please note that any applicable taxes and duties are not included in the checkout total. These charges are determined by the customs agency in the destination country, and whether they apply can vary from country to country. The customs agency will typically notify the recipient, either by mail, phone, or email, regarding the payment of these charges, which allows the shipment to proceed to its intended destination.

Responsibilities for paying any duties, value-added tax, or similar charges rests with the customer. Please be aware that all items are declared at their actual purchase value for shipping purposes, and under no circumstances will any documents be falsified.